Privacy Policy
A legal disclaimer
Nia Consulting Group (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, store and protect your information.
What Information We Collect
We may collect personal information such as:
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Your name
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Email address
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Phone number
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Organisation and job title
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Information you provide through enquiry forms or intake forms
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Information shared during coaching sessions
We only collect information that is reasonably necessary to provide coaching and related services.
How We Collect Information
We collect information when you:
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Submit a website enquiry form
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Book a discovery call
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Engage in coaching services
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Communicate with us via email or phone
We may also collect limited website data (such as browser type or pages visited) through standard website analytics tools.
How We Use Your Information
We use your information to:
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Respond to enquiries
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Deliver coaching services
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Manage bookings and payments
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Improve our services
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Comply with legal obligations
We will not sell or rent your personal information.
Confidentiality
Coaching conversations are confidential and will not be shared without your consent, except where required by law.
If coaching is provided through a workplace agreement, confidentiality arrangements will be agreed in writing before coaching begins.
Storage and Security
We take reasonable steps to protect your information from misuse, interference or unauthorised access.
Information is stored securely using password-protected systems and reputable digital platforms.
Access and Correction
You may request access to your personal information or ask for corrections at any time by contacting donna@niaconsulting.com.au.
Third Parties
We may use trusted third-party services (such as booking systems, payment providers or secure cloud storage). These providers are expected to maintain appropriate privacy and security standards.
Cookies
Our website may use cookies or analytics tools to understand website usage and improve user experience. You can disable cookies in your browser settings.
This Privacy Policy may be updated from time to time. The current version will always be available on our website.